Terms and Services
1. Reservation and Booking
- By making a reservation with Villa Escapes, you agree to provide accurate and complete information.
- Reservations are subject to availability and confirmation by Villa Escapes.
2. Payment
- Payment is required to confirm your reservation.
- Accepted payment methods are outlined during the booking process.
3. Check-In and Check-Out
- Check-in and check-out times are specified in your reservation confirmation.
- Early check-in or late check-out requests are subject to availability and may incur additional charges.
4. Guest Responsibilities
- Guests are responsible for any damage caused to the property during their stay.
- Any special requests should be communicated in advance, and we will do our best to accommodate them.
5. Property Rules
- Guests must adhere to the rules and regulations of the property.
- Villa Escapes reserves the right to refuse service or terminate the stay in the event of misconduct or violation of property rules.
Refund Policy
1. Cancellation and Refunds
- Cancellation policies vary depending on the type of reservation and are specified during the booking process.
- Refunds will be processed based on the cancellation policy and the timing of the cancellation.
2. No-Shows
- If you do not arrive on the specified check-in date and do not inform us of a late arrival, your reservation may be subject to cancellation, and no refund will be provided.
3. Refund Processing
- Refunds will be processed using the original payment method.
- Processing times for refunds may vary and are subject to the policies of payment providers.
4. Force Majeure
- Villa Escapes is not responsible for cancellations or changes due to circumstances beyond our control, such as natural disasters, pandemics, or other force majeure events.
5. Modification or Cancellation by Villa Escapes
- In rare circumstances, Villa Escapes may need to modify or cancel a reservation. In such cases, we will make reasonable efforts to provide alternative accommodations or a refund.
